Responsibility at Piispala

Our values include equality, respect for life and environment and caring. Responsibility is included in these values. As a national Youth Centre, our mission is to show examples to our stakeholders and to other camp and youth organisations how to act responsibly. For years we have supported sustainable development in our activities and our aim is to constantly develop sustainability in our activities and to communicate about it openly. On this site we want to state to our customers how responsibility is taken into consideration in Piispala and how we intend to develop it further.

For years we have supported sustainable development in our activities and our aim is to constantly develop sustainability in our activities and to communicate about it openly

Environmental responsibility

In all of our activities we take the principles of sustainable development into consideration and we are aware of our environmental responsibility. Each of our department takes this into account and our customers are instructed and encouraged to take the environment into consideration during their stay. For instance, in our diner the food waste is minimized by careful planning and the leftovers are taken to the animals in our Animal Home Pihka. Our customers are instructed to only take on their plate what they intend to eat and reminded that they can always get more food. Waste is recycled and we intend to optimize our recycling in the future.

On the roof of our ice rink in PiiSpa we have solar panels. For years, our maintenance and cleaning teams have used electric cars to move around in the area. We recycle and encourage and instruct our customers to do the same. To our activities we have included sustainability and it is the main theme in some of them like Eco jewelry. Through our activities we teach children and young people the principles of sustainable development and environmental responsibility.

Our staff is trained to work in an environmental friendly way and we constantly strive to develop our actions to become more environmental friendly. To help ourselves in this, we have joined Visit Finland’s Sustainable Travel Finland programme in autumn 2020. The programme provides a free and concrete toolkit for sustainable tourism to guide through the programme. It also provides a business model for continuous development. Companies that undergo the entire Sustainable Travel Finland programme are awarded with the Sustainable Travel Finland label, which the company can use to communicate about its sustainability. To get the label, a 7-step path has to be taken which lasts for an average of up to a year. Our goal is to undergo the path and get the label by the end of 2021.

In addition, in 2021 we will start the process of applying for the Green Key certification. The Green Key award is the leading standard for excellence in the field of environmental responsibility and sustainable operation within the tourism industry. This prestigious eco-label represents a commitment by businesses that their premises adhere to the strict criteria set by the Foundation for Environmental Education.

Social and cultural responsibility

Piispala operates on local, regional, national and international level. Since our aim is to mainly serve children and youth and develop youth work, by using our services you support Finnish youth work as well.

In our equality plan we take into account our staff, stakeholders and customers. The equality plan and its realization is supported by staff training, regular updating and development discussions.

Our activities support locality in products, services and hiring local work force when possible. We support local cultural events and traditions as well as serve the local residents. In addition, our services support other entrepreneurs. We for instance offer facilities to entrepreneurs.

Economic responsibility

Piispala strives for financially profitable business by improving competitiveness, increasing year-round jobs and developing our activities with the surplus. We take into account financial accessibility in pricing regarding children, youth, families and pensioners. We buy local products when possible and conduct co-operation with local companies for instance by buying their services and products. In addition, we sponsor local athletes and associations.

Ethical responsibility

In our activities we take into account in addition to physical safety also mental safety. Piispala has declared that we are a Discrimination-free Zone. The Discrimination-free Zone campaign is an information campaign to combat any form of discrimination, bullying or harassment. It enables organizations and work communities to declare their commitment to the principle of non-discrimination. Declaring a discrimination-free zone means opposition to discrimination, addressing the problem if one exists, and recognising equality between human beings. Such a declaration is also a signal to employees, job seekers and customers that the organization welcomes everyone irrespective of gender, age, ethnic background, religion or belief, opinion, state of health, disability or sexual orientation (

In Our Green Care activities, the wellbeing of the animals is in the centre and the activities follow Green Care principles, which means wellbeing from animals and nature to people but on the animals’ terms.

One of our goals for the year 2021 is to start re-evaluating Piispala’s accessibility. To support this goal Piispala’s staff members participate to accessibility trainings to get a better understanding of the needs of the customers. Eventually we will conduct an accessibility mapping which will be the basis of our accessibility plan that will pin point the physical, social and digital development processes that we need to undergo. The object is that by the end 2022 Piispala’s accessibility is improved.


Physical, mental and social safety form an entity that together form a safe customer experience. We follow the principles of law regarding safety instructions and regulations and for maintaining the safety in our processes and activities we have a risk assessment and a safety plan that is always up to date. Our staff undergo for example first aid training.